Cancellation Policy
Our products are made-to-order, crafted carefully after receiving your order. Due to this nature, we generally do not accept order cancellations. However, cancellations on the same day of the order will not incur any cancellation fees.
For cancellations after the day of order, the following fees apply:
- From the day after the order: 100% of the total payment as a cancellation fee
- Cancellation processing fee: 1,000 yen flat rate
- Shipping fee (only after shipping preparation): 1,000 yen
For multiple item orders, only the cancellation of the entire order is accepted.
Please understand the nature of our made-to-order products and carefully consider your order before placing it.